Call Center Agent (13 Posts) 904
| Job Type | Full Time |
|---|---|
| Job Function | Customer Service |
| Position Level | Junior Executive |
| Year of Experience | No preference |
| Qualification | Bachelor's Degree |
| Preferred Gender | Any Gender |
| Age | 18 - 50 year old |
| Working Day | 5 (1/2)-day work/week |
| Working Hour | Office Hour |
| Location | Phnom Penh |
| Contract Duration | |
| Posted Date | 26 Apr 2024 |
- Marketing or Business Admin ,
- English,
- Chinese ,
- Provide professional support to customers, receive phone calls and consult with customer, solving problem for customer etc.
- Inform clients by explaining procedures; answering questions, providing information
- Provide customers with product and service information or promotion
- Complete call logs produce call reports to Supervisor
- Call Center - Shift A (7AM-3PM) - (2 នាក់)
- Call Center Speak Chinese - Shift A (7AM-3PM) - (2 នាក់)
- Call Center - Shift B (3PM-11PM) - (3 នាក់)
- Call Center Speak Chinese - Shift B (3PM-11PM) - (2 នាក់)
- Call Center - Shift C (11PM-7AM) - (2 នាក់)
- Live Chart Agent - Shift C (11PM-7AM) - (2 នាក់)
* Benefit:
- Salary Based on experiences
- Forte Insurance & NSSF Insurance
- 100$ for Chinese Mandarin Allowance.
- 80$ for Midnight obligation allowance
- Inform clients by explaining procedures; answering questions, providing information
- Provide customers with product and service information or promotion
- Complete call logs produce call reports to Supervisor
- Call Center - Shift A (7AM-3PM) - (2 នាក់)
- Call Center Speak Chinese - Shift A (7AM-3PM) - (2 នាក់)
- Call Center - Shift B (3PM-11PM) - (3 នាក់)
- Call Center Speak Chinese - Shift B (3PM-11PM) - (2 នាក់)
- Call Center - Shift C (11PM-7AM) - (2 នាក់)
- Live Chart Agent - Shift C (11PM-7AM) - (2 នាក់)
* Benefit:
- Salary Based on experiences
- Forte Insurance & NSSF Insurance
- 100$ for Chinese Mandarin Allowance.
- 80$ for Midnight obligation allowance
- Graduate/ Studying Bachelor Degree
- Good command in Chinese by including listening, reading and writing, being able to read and write English
- Must be excellent communication skills and always be patient
- Experience in related field is preferable
- Ability to deal with difficult situations
- Initiative, high sense of responsibility
- Good communication and interpersonal skills
- Good command in Chinese by including listening, reading and writing, being able to read and write English
- Must be excellent communication skills and always be patient
- Experience in related field is preferable
- Ability to deal with difficult situations
- Initiative, high sense of responsibility
- Good communication and interpersonal skills
| Company Name | yes seatel |
|---|---|
| Industry | Telecomunication |
| Location | #149, St 432, Village 5, Sangkat Boeung Trabek, Khan Charmkamorn, Phnom Penh,Phnom Penh |
| Contact Person | Mr. Ratana |
| Contact Number | 018 970 2248 |
| Contact Email | vratana@yes.com.kh |
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